How long will it take for my refund to be processed? 

You can expect a refund to be issued for your return within 10 business days of being received back at our warehouse.

All refunds are returned back to the original form of payment, and may post within 2-3 business days depending on your financial institution.

 

How can I exchange an item? 

We do not offer direct exchanges at this time, but we will be more than happy to issue a refund once the item you do not want is received back at our warehouse.

Please note that we are unable to ship out replacement orders.

 

 

How do I return an item I received as a gift? 

We are only able to issue refunds to the original form of payment at this time. 

Please note that we are unable to ship out replacement orders.

 

 

Why is an item showing not eligible for return? 

Some sale items are final sale and non-returnable. This will be stated in the item description, as well as on your order confirmation.

If the order was placed more than 60 days ago, the items will no longer show as eligible for return.